Last updated: March 21, 2026
“Everything you share with Max stays with you — we built it that way from day one. We don't want your data. We want your trust.”
We collect information you provide directly (account details, conversations, goals) and usage data to improve the Service. We collect only what is necessary.
Your data is used to provide and improve the Service. By default, we strip identifying information before sending any data to external AI systems. We do not sell your data to third parties.
We do not use your conversations to train AI models without your explicit consent. If you choose to contribute data (opt-in), you will be notified and rewarded with Energy credits. You can withdraw consent at any time.
Your data is stored securely with encryption at rest. Conversation history is retained for 90 days by default. You can delete your data at any time from Settings.
We take children's privacy seriously. For users under 13, we require parental consent before collecting any data. Children's data is never stored beyond the current session without explicit parental consent.
You have the right to access, correct, or delete your personal data at any time. Contact us at [email protected] or use the Settings page to manage your data.
We use industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure.
We may update this policy from time to time. We will notify you of significant changes. Your continued use of the Service after changes constitutes acceptance.
Privacy questions? Contact us at [email protected]